Case Study: Tidel Engineering achieves automated sales tax processing and cost savings with Avalara

Tidel Engineering - Customer Case Study

Tidel Engineering, a global manufacturer of cash security and retail cash management equipment, runs a four-person accounting team led by controller Eric Conley. As the business grew, manually preparing multi-state sales tax returns took one to two days each month and increased the risk of error, creating an unsustainable burden for the small finance group.

Tidel deployed Avalara AvaTax and Avalara Returns, which integrate directly with their Epicor ERP to automate calculations and filings and provide expert support. The automation cut the manual workload, reduced error risk, provided on-demand tax guidance, and proved more cost-effective than hiring an additional tax specialist.

Tidel Engineering

Eric Conley

Controller, Tidel Engineering