Avalara
129 Case Studies
A Avalara Case Study
SWIPEBY is a SaaS platform that enables brick-and-mortar food-service businesses to offer low-touch curbside ordering and pickup. As a marketplace facilitator, SWIPEBY became responsible for collecting and remitting sales tax across thousands of local jurisdictions, creating significant compliance risk and process complexity as it expanded into new states and served larger enterprise customers.
SWIPEBY implemented Avalara AvaTax, Returns, and License Management to automate local tax calculations, filings, remittances, and licensing requirements. The solution improved accuracy and efficiency, consolidated payments into a single automated clearinghouse, reduced accounting overhead, and delivered cost savings (including SST participation in 24 states), freeing SWIPEBY to focus resources on growth and customer experience.
Travis Benoit
Director of Operations and Corporate Development