Case Study: ProviNET Solutions achieves streamlined compliance and automated tax processes with Avalara

ProviNET Solutions Mitigates the Risks of Rapid Growth

ProviNET Solutions, a Chicagoland-based IT services company that grew from an in‑house IT group into a nationally serving business, struggled with increasing sales and use tax complexity as it expanded. Manual tax calculations, reconciliations between ConnectWise and Microsoft Dynamics GP, and a paper-based exemption‑certificate process created inefficiencies, frequent discrepancies, and compliance risk.

ProviNET implemented Avalara AvaTax and CertCapture, integrated with their existing systems, in under three months to automate tax calculations and manage exemption certificates. The rollout streamlined processes, removed time‑consuming reconciliations, automated certificate renewals and exemptions, reduced errors and compliance exposure, and made the physical binder of certificates unnecessary.

ProviNET Solutions

Barb Cullinan

Business Services Lead