Case Study: Preferred Long Distance achieves streamlined tax compliance and growth with Avalara

Preferred Long Distance Calls on Avalara to Manage Tax Complexity

Preferred Long Distance (PLD), founded in 1995, is a telecommunications carrier reseller offering long-distance, VoIP, and advanced wireless services to small businesses across the U.S. PLD faced a growing burden of multi-jurisdictional communications taxes, surcharges and fees, plus disparate filing schedules and high transaction volumes that made compliance and filing processes complex and time-consuming.

PLD implemented Avalara AvaTax for Communications and Avalara Returns for Communications to automate tax calculations, filings, remittances and reconciliations (handling roughly 1,000 returns per month). The result: streamlined processes, reliable compliance with no penalties, on-demand tax expertise, and the ability to focus on growth rather than in-house tax administration.

Preferred Long Distance

Jerry Nussbaum

Chief Executive Officer