Case Study: Oxbo International achieves 40% faster exemption processing and saves 150 hours of quarterly sales tax work with Avalara

Oxbo International Reaps the Benefits of Sales Tax Automation

Oxbo International, a global leader in manufacturing harvesting machinery with operations across seven U.S. states and in Brazil and Europe, faced escalating sales tax complexity as it grew through mergers and acquisitions. Managing rates and exemptions across counties, municipalities, and states was a near full-time, error-prone job using disparate ERP systems; audits, lost or outdated exemption certificates, and high employee turnover added to the burden.

After testing Avalara in a sandbox (focused on California and Washington), Oxbo integrated Avalara AvaTax and CertCapture with its QAD ERP and e-commerce system to automate tax calculations and exemption management. The solution consolidated tax data, improved rate accuracy, cut exemption-certificate processing time by 40%, eliminated 150 hours of sales tax work per quarter, and boosted team morale by freeing staff for higher-value tasks.

Oxbo International

Barb Mika

Sales Accounting Supervisor