Avalara
129 Case Studies
A Avalara Case Study
nora systems, Inc., the U.S. arm of German-based nora systems GmbH and a global leader in commercial rubber flooring, faced problems with a server-based tax solution that required manual tax table updates by their global head of IT in Germany. This created delays, uncertainty about database currency, and time-consuming manual sales tax certification and returns processes that risked billing errors and rework.
Switching to Avalara’s cloud-based AvaTax, CertCapture, and Returns gave nora immediate, automatically updated tax data, streamlined certificate management to ensure correct first-time billing, and an affordable, outsourced returns option. The company gained faster, more reliable service, proactive support, and lower overall costs—delivering improved technology and a more participative partner.
Keith Hill
Controller, nora systems, Inc.