Case Study: New Age Industrial achieves automated tax accuracy and streamlined certificate management with Avalara

New Age Industrial - Customer Case Study

New Age Industrial, a Norton, Kansas manufacturer of aluminum storage and transportation equipment selling through a national network of reps and distributors, was struggling as more of its sales became taxable. Their ERP required extensive manual intervention, putting burden on order-entry staff who weren’t trained in tax rules, and the company also faced address and certificate-tracking problems that slowed fulfillment and increased risk.

New Age implemented Avalara CertCapture, AvaTax, and Returns—starting with CertCapture, which took about a day to set up—to automate certificate management, tax calculation, returns, and address validation. The solution eliminated much of the manual review, improved tax accuracy and compliance, fixed address issues before shipping, and freed staff from time-consuming tax tasks.

New Age Industrial

Missy Amlong

CFO