Case Study: Micro Matic achieves streamlined sales tax compliance and major time savings with Avalara

Micro Matic streamlines sales tax

Micro Matic, a global leader in on‑tap dispensing solutions serving customers from small craft brewers to national chains, faced growing tax-compliance challenges in the U.S. With many tax‑exempt sales and exemption certificates tied to individual Microsoft Dynamics records, manual processes led to slow returns preparation, painful state audits (including costly penalties from Texas and New York), and significant compliance risk.

By integrating Avalara AvaTax, CertCapture, and Avalara Returns with Microsoft Dynamics 365, Micro Matic automated tax calculations, certificate management, and filings. The company now files about 350 returns across 31 states, cut its CFO’s monthly returns work from 4–5 days to 15–20 minutes, reduced state onboarding from days to minutes, responded to a later Texas audit ~90% faster and owed zero dollars—delivering stronger compliance, cost and time savings, and improved customer satisfaction.

Micro Matic

Nick Carter

Accounting Manager