Case Study: Duo achieves automated sales tax compliance and ~$500K in savings with Avalara

Growth made easier for Duo by Avalara

Duo, a software company founded in 2010 that provides two‑factor authentication, endpoint remediation, and single sign‑on, experienced rapid growth that created a mounting sales‑and‑use tax burden. As revenue and customer states expanded, the tax team spent increasing time researching rules, managing monthly filings, and adapting to enterprise‑grade systems and new integrations.

Duo implemented Avalara’s cloud solutions—AvaTax for real‑time tax calculations and Avalara Returns for automated filing, payments, and notices—integrated with Sage Intacct. The automation saved roughly $500,000, freed up substantial team time for higher‑value work, enabled one‑click nexus activation across states, smoothed the accounting system transition, and strengthened audit readiness.

Duo

Beatrice Negru

Tax Analyst