Case Study: ESET North America achieves scalable, automated sales-tax compliance with Avalara

ESET North America - Customer Case Study

ESET North America, a producer of antivirus and cybersecurity software, faced a growing sales tax compliance challenge as rapid expansion created nexus in additional states beyond the nine where it was already reporting. Mary Lou Carver, Accounting Manager, needed a scalable, automated solution because maintaining up-to-date sales tax rules and preparing multiple state returns was too complex and time-consuming for an internal team.

ESET implemented Avalara AvaTax, CertCapture and Avalara Returns, leveraging an existing ERP relationship for smoother integration. The result was automated, scalable tax calculations and consolidated reporting across states, reduced need to hire dedicated returns staff, and greater confidence in staying compliant with ever-changing sales tax rules.

ESET North America

Mary Lou Carver

Accounting Manager, ESET North America