Avalara
129 Case Studies
A Avalara Case Study
Equipment Corporation of America (ECA), a century-old heavy equipment supplier with nine branches across the U.S. and Canada, struggled with increasingly complex sales-and-use tax compliance as it grew. Manual billing, a constantly changing binder of tax codes, inaccurate quotes, long reconciliation times, and a painful New York audit left the small finance team overworked and exposed to compliance risk.
ECA integrated Avalara AvaTax, Avalara Returns, and Avalara State Sales Tax Registration with its eBS Next system to automate tax calculations, filings, and registrations. The result: reconciliation for 39 states now takes about 4 hours instead of 3–5 days, departments can bill at the point of sale, audits (like a follow-up Florida audit) are far simpler, and employees report greater confidence and satisfaction thanks to Avalara’s support.
Becky Wade
Accountant