Avalara
129 Case Studies
A Avalara Case Study
Duvet, a Charleston-based full-service property manager overseeing 200+ boutique and luxury short-term rentals, more than 65 executive long-term rentals, and a specialty property on Sullivan’s Island, faced a complex, paper-based lodging tax system across state, county, and city jurisdictions. Many owners collected taxes inconsistently, creating compliance risk and administrative burden as Duvet took on responsibility for calculating, collecting, and remitting all applicable lodging taxes.
Duvet implemented Avalara MyLodgeTax to automate reporting, filing, and remittance, gaining a reliable, scalable process that saved about eight hours per month and eliminated much of the paperwork. The solution ensured compliance at every jurisdictional level, made it fast to add new properties with correct rates and licensing, strengthened relationships with tax authorities, and provided a competitive edge and reputation for integrity that supported business growth.
Taylor Gates
Chief Executive Officer and Founder