Case Study: Drop achieves automated global tax compliance with Avalara

Drop grows and powers international ecommerce in style with Avalara

Drop, a technology services company based in Montegranaro, Italy, builds and manages ecommerce platforms for major fashion brands and a motorcycle manufacturer, selling into markets including Australia, Canada, the U.S., the U.K., and Singapore. As its business expanded, Drop was manually calculating sales and use tax, VAT, and GST, which was time-consuming and prone to errors. The company also needed to register for tax collection in Canada after crossing a threshold, prompting it to seek a tax compliance solution.

Drop chose Avalara to automate tax compliance across its internal systems and major ecommerce platforms, including Magento, Shopify, and Salesforce. Using Avalara AvaTax and Avalara Returns, Drop now calculates tax on nearly 10,000 transactions a year and files 157 returns, while simplifying remittance with single payments for the 22 U.S. states where it sells and for Canada. Avalara helped Drop improve accuracy, reduce manual effort, and streamline international tax compliance.

Drop

Daniel De Luna

Project Manager