Case Study: Cram-A-Lot achieves streamlined sales tax compliance and saves three person-weeks per month with Avalara

Cram-A-Lot - Customer Case Study

Cram-A-Lot, a Springdale, Arkansas manufacturer of compactors and balers, was burdened by complex sales tax obligations across 45 states. The finance team spent one person roughly three weeks each month preparing up to 70 returns, rate updates arrived on CDs causing errors (including a $20,000 auditor chargeback), sales were slowed by manual taxability checks, and exemption certificates were stored inefficiently.

Cram-A-Lot implemented Avalara AvaTax, CertCapture, and Avalara Returns integrated with Infor CloudSuite Industrial to deliver real‑time rates, automate filings and payments, and securely manage exemption certificates. The switch to the cloud saved about three person‑weeks per month, improved tax accuracy and compliance, sped up quoting and sales, simplified audits, and all but eliminated penalties — a “night-and-day” improvement for the company.

Cram-A-Lot

Jim Stuckey

Chief Financial Officer