Case Study: CB Engineering Pacific achieves streamlined sales tax compliance and time savings with Avalara AvaTax

CB Engineering Pacific - Customer Case Stuy

CB Engineering Pacific, a Seattle‑area provider of instrumentation and automation products, was experiencing rapid retail growth that overwhelmed its manual sales‑tax processes. Staff accountant Shelley McNaughton found keeping up with dozens of changing rates—especially in Washington—was becoming impossible to manage by hand.

They implemented Avalara AvaTax, a user‑friendly solution with robust reporting that automated calculations and saved significant time. During a three‑year Department of Revenue audit, AvaTax’s records for the two covered years made compliance far easier, improving accuracy and confidence in their tax reporting—outcomes McNaughton attributes to Avalara’s responsive support.

CB Engineering Pacific

Shelley McNaughton

Staff Accountant, CB Engineering Pacific