Case Study: Limbs & Things achieves confident multi-state tax compliance with Avalara

British company grows in the U.S. with confidence in tax compliance

Limbs & Things, a British maker of anatomically accurate clinical-training models with U.S. headquarters in Savannah, was expanding sales across multiple states and facing growing sales-and-use tax obligations after the Wayfair decision. Their high-touch, cross‑state sales model created nexus in new jurisdictions while tax calculations and exemption-certificate management remained manual and paper‑based, an unsustainable process as the customer base grew.

The company implemented Avalara (AvaTax, Returns, and Exemption Certificate Management) integrated with Epicor and Umbraco to automate tax calculations, filings, and digital certificate storage. The solution streamlined processes, reduced the need for extra staffing and filing cabinets, and gave Limbs & Things the compliance confidence to grow into new states.

Limbs & Things

Colleen Bremer

Operations Director