Case Study: Boy Scouts of America achieves faster reporting and audit-ready compliance with Avalara

Boy Scouts of America - Customer Case Study

Boy Scouts of America, a century-old nonprofit that sells books, uniforms and gear online, faced tax-compliance challenges from two separate POS-tied systems—one for external sales that required time-consuming monthly reconciliations and manual data pulls from disparate systems, creating compliance risk and process inefficiency.

BSA implemented Avalara (AvaTax, CertCapture and Returns) integrated with Mi9 Retail, Magento 2, BigCommerce and PeopleSoft to automate calculations, centralize exemption certificates and streamline filings. The change cut reporting time from four days to under one day (saving at least three days monthly), simplified audits (no tax owed in a recent audit), reduced effort and improved compliance and cost savings.

Boy Scouts of America

Marnie Harris

Tax Team Lead