Case Study: Berkshire Blanket & Home Co. achieves simplified sales tax compliance and scalable growth with Avalara

Berkshire Blanket & Home Co. gets cushy with sales tax automation

Berkshire Blanket & Home Co., founded in 1993, is a leading supplier of premium blankets and soft home goods to global retailers. As the company expanded into direct-to-consumer ecommerce, added warehouses, sold through Amazon, and hired remote employees, its homegrown sales-tax matrix became risky and inefficient—manual updates for changing rates, rules, and exemption handling no longer scaled.

Berkshire implemented Avalara AvaTax, CertCapture, and Returns—integrated with Shopify Plus and Jagged Peak EDGE—to automate tax calculation, exemption certificate management, and filings. The solution simplified compliance, reduced manual work and risk, and gave the team confidence to pursue aggressive growth plans without hiring dedicated tax staff, while Avalara provided seamless integrations and support.

Berkshire Blanket & Home Co.

Emily Pfeiffer

Vice President of Marketing and Digital