Case Study: Wipro achieves enterprise-wide employee self-service automation with Avaamo

Wipro deploys 40 GenAI use cases for 200,000 employees with Avaamo

The customer, Wipro, embarked on a major initiative to enhance employee self-service automation on a global scale. They partnered with the vendor Avaamo to implement its conversational AI platform and tackle the challenges of deploying generative AI across a vast, international enterprise.

Avaamo implemented a comprehensive GenAI solution, creating an AI Playbook and deploying over 40 different use cases. This ambitious project was successfully rolled out for 200,000 Wipro employees across 53 countries, representing one of the largest generative AI deployments in the enterprise. The solution by Avaamo significantly improved the employee experience and operational efficiency across the global organization.

Wipro