Case Study: a large American multinational technology company automates HR support with AvaamoHR

How one of the world’s largest technology companies automated & scaled HR with Avaamo AI

Avaamo worked with a large American multinational technology company that needed to improve employee productivity by scaling and automating HR support. Employees were relying on internal knowledge portals and live agents to get answers about reimbursements, benefits, travel, relocation, and learning and development, but the information was scattered across silos and hard to find.

The company implemented AvaamoHR, Avaamo’s AI HR assistant, to provide 24/7 self-service across benefits, leave, travel, expenses, and HR FAQs. The solution handled more than 120,000 queries each month, supported 7 languages, and served 100,000+ employees, while also improving employee satisfaction and helping resolve HR issues in seconds instead of hours.