Case Study: Pit Stop reduces admin and leaves paper behind with Auxo Workshop

Pit Stop leaves paper behind in a month with Auxo Workshop

Pit Stop, a franchise network of workshops, faced the challenge of rolling out a new workshop management system across its 45 franchisees. The goal was to improve efficiency and help franchisees make more money, but changing such a core system carried significant operational and commercial risk for both head office and individual sites. They partnered with vendor Auxo Software to implement its product, Auxo Workshop.

Auxo Software worked closely with Pit Stop to pilot the solution in two busy sites, which quickly moved off paper diaries and manual processes. With hands-on support from Auxo's team, the sites reported less admin, smoother workflows, and a dramatic reduction in phone traffic due to online bookings. This successful pilot created peer advocacy, enabling a confident network-wide rollout. The solution from Auxo Software gave Pit Stop head office the visibility and confidence needed to scale, while helping individual franchisees operate with greater efficiency.

Pit Stop