Case Study: a US healthcare eligibility API leader achieves real-time eligibility response automation with Auxiliobits

US Healthcare Eligibility API Leader cuts eligibility response times 87% with Auxiliobits

A US healthcare eligibility API leader was facing a significant operational bottleneck. For a large portion of eligibility checks, their staff had to manually log into over 20 different payer web portals, a process that took 4-6 minutes per check and led to a high error rate. This manual system consumed 45 staff hours daily, costing over $315k annually, and hindered their ability to scale. They partnered with Auxiliobits to implement a solution using UiPath RPA.

Auxiliobits deployed a fleet of RPA bots to automate the entire process, from secure login to data extraction. This solution reduced the average eligibility response time from minutes to under 30 seconds, achieving an 87% improvement. The automation also slashed the data entry error rate by 92% and reclaimed 11,200 staff hours annually, leading to a dramatic cost reduction. The project, implemented by Auxiliobits, provided full ROI in less than four months and allowed the client to scale operations without adding new headcount.

US Healthcare Eligibility API Leader