Case Study: a top-tier US-based health tech organization achieves faster, HIPAA-compliant eligibility verification with Auxiliobits RPA

Top-tier US-based Health Tech Organization speeds eligibility processing 3x with Auxiliobits

The customer, a top-tier US-based health tech organization, faced a time-consuming and error-prone manual process for verifying patient insurance eligibility across more than 24 different payor portals. This challenge hindered scalability, increased operational costs, and posed significant compliance risks regarding sensitive patient data. To address this, they partnered with Auxiliobits for an automation solution using UiPath RPA.

Auxiliobits developed a tailored UiPath automation solution that utilized both Community and Enterprise Orchestrators to handle the high volume of requests. The implementation featured parallel browser processing for faster throughput and integrated secure APIs with AES-256 encryption to ensure HIPAA compliance. This solution delivered a 70% reduction in manual effort, achieved 99% accuracy, and tripled processing speed, providing the client with a highly scalable and secure operation.