Case Study: HealthQuest achieves faster, more accurate lab report management with Auxiliobits' RPA solution

HealthQuest reduces lab report management time by 65% with Auxiliobits

HealthQuest, a mid-sized healthcare provider, faced significant inefficiencies and risks of error from manually retrieving, parsing, and uploading patient lab reports from third-party portals into Zoho CRM. To overcome this challenge, they partnered with vendor Auxiliobits to implement a Robotic Process Automation (RPA) solution built using UiPath.

Auxiliobits developed a custom automated bot that logs into the lab portals, downloads reports, extracts key patient data, and updates Zoho CRM via API. This solution delivered a 65% reduction in time spent on report management and achieved 100% accuracy in updating patient records, leading to improved patient care coordination and enhanced data security for HealthQuest.

HealthQuest