Case Study: CorCystems improves network visibility and cuts MTTR with Auvik

CorCystems cuts escalation resolution from 2 hours to under 30 minutes with Auvik

CorCystems, a managed IT services provider, faced challenges with data integrity, manual network management, and lengthy troubleshooting times. To streamline processes and reduce risk, they sought a solution that could provide true network visibility and chose to deploy Auvik network management.

By implementing Auvik, CorCystems automated network documentation, inventory, and secure access control. This provided the solution they needed, resulting in a significant reduction in mean time to resolution (MTTR) from nearly two hours to under thirty minutes per ticket. Auvik also drove revenue growth, improved network maturity, and provided a competitive advantage through more agile client onboarding.

CorCystems