Case Study: City of Williamsburg achieves proactive network visibility and faster troubleshooting with Auvik

City of Williamsburg cuts troubleshooting from days to minutes with Auvik

The City of Williamsburg, a municipal government, faced significant IT challenges due to manual network management and a complete lack of visibility. Their small team struggled to track assets and troubleshoot issues with spreadsheets, which was inefficient and critical for maintaining uptime for emergency and public services. They turned to the vendor Auvik for a solution to automate processes and gain real-time insights.

By implementing Auvik's network management solution, the city automated asset inventory and documentation while gaining full network visibility and proactive alerting. This resulted in substantial time savings, reducing troubleshooting from days to minutes, optimized resource allocation, and a shift from reactive to proactive IT. Auvik provided the team with a single source of truth for their network, allowing them to identify and mitigate issues before they impacted citizens.

City of Williamsburg