Case Study: Concours Motors boosts job approvals and shop efficiency with AutoVitals

Concours Motors boosts job approvals with AutoVitals

Concours Motors, an automotive repair shop in California, faced challenges with operational inefficiency and effectively communicating vehicle needs to customers to gain job authorizations. The shop partnered with AutoVitals and implemented its SmartFlow product to digitize their inspection process and bridge the technology gap.

By using AutoVitals' digital inspections and communication tools, the shop went paperless. This allowed technicians to easily show customers vehicle issues over time, which built trust and made authorizing work easier. The solution also reduced idle time by keeping technicians and service advisors connected via messaging. The owner gained the ability to track performance and behavioral trends, leading to an increase in job approval percentages.

Concours Motors