Case Study: Aspen Auto Clinic boosts revenue and inspection efficiency with AutoVitals

Aspen Auto Clinic boosts weekly revenue 32% with AutoVitals

Aspen Auto Clinic, a multi-location auto repair shop, faced challenges with inconsistent and inefficient digital vehicle inspections using their Tekmetric shop management system. Their General Manager, Tatiana Birkes, noted that the process caused confusion for customers and required frequent rework from technicians. To address this, they sought a solution from vendor AutoVitals.

By implementing AutoVitals' digital vehicle inspections and workflow management alongside Tekmetric, Aspen Auto Clinic achieved significant results. The solution provided clear, editable inspections that improved customer communication and operational efficiency. The measurable impact included a 32% increase in weekly revenue and a 23% increase in their average repair order. AutoVitals also provided critical documentation that helped the shop successfully defend against a false liability claim.

Aspen Auto Clinic