Autotask
13 Case Studies
A Autotask Case Study
A&R Solutions is a Canadian IT services provider focused exclusively on the automotive industry, supporting more than 500 dealerships with managed services and project work. When evaluating a new PSA, the company needed a fully unified, cloud-based solution that integrated tightly with its existing RMM at the ticket level and would scale without the constraints of an on‑premise system.
A&R chose Autotask PSA‑RMM for its unified, web-native platform—finding it feature-rich, flexible and easier to use. The move delivered seamless ticket-level integration with their RMM, simplified workflows and a scalable, cloud solution that meets their business needs while improving overall service delivery.
Jordan Chezy
Owner and Executive Vice President