Case Study: MSC Industrial Supply Co. achieves nearly 40% labor savings and faster order fulfillment with AutoStore

MSC Industrial Supply Co. Achieves Faster, More Accurate Order Fulfillment

MSC Industrial Supply Co., a major distributor of industrial supplies, faced challenges in its manual warehouse operations, including rising customer demands for speed, physical strain on workers, and throughput limitations within its existing facility space. To address these issues, MSC partnered with automation vendor AutoStore to implement a goods-to-person robotic system.

The solution implemented by AutoStore utilized 41 autonomous robots navigating a grid to retrieve inventory bins and deliver them to ergonomic workstations. This system resulted in nearly 40% labor savings, a significant increase in order processing throughput, and improved working conditions for employees. The AutoStore implementation provided high-density storage and scalable operations without the need for physical expansion of the facility.

MSC Industrial Supply Co.

Robert Smith

Customer Fulfillment Center Manager