Case Study: MS Direct achieves faster, more scalable e-commerce fulfillment with AutoStore

MS Direct Implements Innovative 3PL E-Commerce Fulfillment Solution

MS Direct, a leader in customer relationship management and e-commerce in Switzerland, faced the challenge of supporting exponential growth for its clients. They needed an automated warehouse solution to minimize throughput times, maximize product availability, and provide the flexibility to expand their new fulfillment center. To meet these demands, they turned to the vendor AutoStore for its automated order fulfillment system.

The solution implemented by AutoStore was a high-density Grid system with 48 Robots and 30,000 storage Bins. This system maximized space with storage density up to four times higher than traditional systems, offered 99.6% availability to speed up processing, and provided a scalable design for future expansion. AutoStore's energy-efficient solution also supported MS Direct's cost management and sustainability commitments without interrupting ongoing operations.

MS Direct

Luca Graf

Chief Executive Officer