Case Study: Bob Poynter Columbus achieves faster sales and $300-$400 more profit per vehicle with Autosoft DMS

Bob Poynter Columbus - Customer Case Study

Bob Poynter Columbus is an Indiana dealership built on a foundation of customer trust, but faced the challenge of quickly establishing rapport, valuing customers’ time, and converting service relationships into sales. To improve efficiency and the customer experience, they implemented Autosoft DMS, using its sales and service modules to streamline transactions and front‑line interactions.

Autosoft DMS delivered Sales Menus, a Service Schedule, data‑mining/reporting tools and seamless deal roll‑ins that eliminated rekeying and sped workflows. The results with Autosoft DMS include saving over $1 million since adoption, a 27% increase in sales, a 25% rise in scheduled service appointments, roughly $300–$400 additional profit per vehicle, and a reported 15–20 minutes saved per transaction, plus faster onboarding through Autosoft’s online resources.

Bob Poynter Columbus

Angie

Service Manager