Case Study: Beech Motorworks achieves 34% ARO increase in 30 days with AutoServe1

How Autoserve1 Helped Beech Motorworks Substantially Increase Their ARO and Customer Satisfaction in 30 Days

Beech Motorworks, a full-service repair shop in Hamilton, ON, needed a way to modernize and standardize inspections to build customer trust, streamline workflow, and grow revenue while leveraging existing tools like Protractor and Hunter equipment. To solve that challenge the shop turned to AutoServe1 for a tablet-based digital inspection system that could integrate with their Protractor shop management processes and Hunter alignment/Quick Check systems.

AutoServe1 implemented an integration layer and mobile inspection workflow that combined Hunter Quick Check/Quick Tread data, photos and videos, and Protractor communication into a single, customer-facing report. The results were rapid and measurable: Average Repair Order (ARO) rose 34% after 30 days and 44% after 90 days, customers began approving larger repairs more often, and Beech Motorworks invested in a dedicated Hunter Quick Check lane with an expected one-month ROI — all enabled by AutoServe1.

Beech Motorworks

Alan Beech

Owner