Case Study: Golden Gate Wine achieves 150% increase in online sales with Autopilot

Crushing Online Sales Like a Ton of Grapes

Golden Gate Wine is a Hong Kong–based importer of California and U.S. wines founded by Toby Marion, selling to individuals, hotels and distributors. Despite a strong brand and event-driven sales, the company faced low online wine sales, a sprawling contact database and limited ability to re‑engage dormant customers.

Golden Gate Wine adopted Autopilot marketing automation, cleaned its database (from 5,000 to 4,200 contacts) and built four targeted customer journeys using surveys, segmented offers and follow‑ups triggered by purchases, page views and email clicks. The campaigns re-engaged 3,500 former customers, lifted online sales by 150%, increased email signups by 20% and revived dozens of inactive clients.

Golden Gate Wine

Toby Marion

Owner