Case Study: Tractor and Equipment achieves a 50% reduction in patching time with Automox

Tractor and Equipment cuts time spent patching by 50%

Tractor and Equipment (T&E), a 600-employee equipment dealer managing about 700 endpoints across the Florida panhandle, Georgia and Alabama, faced fragmented IT tooling—Symantec’s console dropped idle devices, Cisco Meraki’s exports were unreliable, and SCCM couldn’t consistently patch non‑local endpoints. Before Automox, T&E lacked complete visibility into which devices were patched and needed a way to keep field technicians’ devices updated without relying on VPN.

Automox delivered a web-based, centralized endpoint management solution with group-based testing, scheduled off‑hours updates, and VPN-free connectivity so devices only need internet access. After deploying Automox across their environment, T&E gained real-time visibility, faster, trusted rollouts, and cut time spent on patching by about 50%, enabling the IT team to accomplish exponentially more daily tasks.

Tractor and Equipment

Clint Freyeisen

Senior Help Desk Information Technology