Case Study: Ihloom achieves low-touch automated patching and improved endpoint security with Automox

Cybersecurity services firm chooses Automox as a low-touch patching solution to quickly, easily update remote customer endpoints

Ihloom, a U.S. cybersecurity firm serving small and midsize businesses (including real estate attorneys, marketing firms, biotech, and DoD contractors), was struggling to keep remote endpoints patched and hardened as vulnerabilities are weaponized quickly and clients lack the staff or visibility to manage updates. To address that gap, Ihloom selected Automox’s cloud-native patching and endpoint hardening solution to reach Windows, Mac, and Linux devices without heavy on‑premises infrastructure.

Automox delivered a low‑touch, cloud-native platform that automated patching, provided real-time visibility into update status, and enabled enforcement of baseline security and local user account policies via worklets. As a result, Ihloom shifted manual patching to automated workflows, improved confidence that systems are up to date, enforced workstation security standards, and simplified compliance reporting for audits—strengthening protection of corporate and BYOD endpoints.

Ihloom

Jeremy Loudon

Director of Business Operations