Case Study: Auto Damage Appraisers achieves automated, accurate mileage tracking and vehicle recovery with Automile

Auto Damage Appraisers - Customer Case Study

Auto Damage Appraisers, a 20-person, third-generation family business in Albany, Georgia led by Hank Wadkins, serves insurance companies and faced a persistent operational challenge: supervisors and company-car drivers were spending significant time keeping manual, day-by-day mileage logs for IRS and billing purposes, which was cumbersome and error-prone. To modernize their operations and improve accuracy, they turned to Automile and its telematics/mileage-tracking solution.

Automile’s cloud-based telematics replaced manual logging across the fleet, streamlining mileage capture and improving record accuracy while freeing employees from tedious paperwork (employees even said they'd gladly pay to stop tracking manually). The Automile deployment also enabled theft recovery, produced vehicle-use data useful for resale decisions, and integrated into the company’s broader tech stack—delivering time savings, better compliance, and more reliable fleet insights for Auto Damage Appraisers.

Auto Damage Appraisers

Hank Wadkins

Owner