Case Study: SPAR ICS centralizes and automates 100,000+ daily processes with Automic

SPAR ICS automates more than 100,000 processes per day in a heterogeneous IT environment

SPAR ICS, the IT arm of the SPAR group, supports more than 70,000 employees across 2,500 sites with in‑house applications and a complex, heterogeneous environment (SAP Retail and BW, SAP FI/CO/HR, Unix, Linux, Windows). With over 100,000 processes running daily, the team lacked a central control layer, relied on manual maintenance and restarts, and faced monitoring gaps that threatened SLAs and timely reporting.

By migrating to Automic’s automation platform, SPAR ICS implemented centralized management and cross‑system orchestration so processes are started, monitored and restarted automatically. The solution coordinates multi‑system steps, automates load‑dependent handling and weekly transport windows, reduces SAP Retail process starts by 3,500 per day, restores failed jobs outside business hours, and has cut manual work and maintenance costs while improving reliability and SLA compliance.

Spar ICS

Thomas Thalhammer

Verantwortlicher Enterprise Architect