Case Study: City of Québec achieves 50% software cost savings and rapid job automation with Automic Dollar Universe

City of Québec Municipal Government Acquires IT Automation Solution with Automic Dollar Universe

The City of Québec’s IT Department, supporting more than 7,000 municipal employees and numerous mission‑critical applications after a 2001 municipal merger, faced a complex mix of Oracle E‑Business Suite and custom batch workloads across UNIX and Windows servers. Their legacy scheduler was costly, hard to use and provided no enterprise visibility, forcing staff into manual monitoring and corrective work; the city sought a simpler, fault‑tolerant automation platform that integrated with HP Operations Manager, managed file transfers and lowered licensing fees.

They implemented Automic Dollar Universe for cross‑platform batch scheduling, queue management, an intuitive graphical interface and a proven migration methodology. Within four weeks 80% of production tasks were live, annual software/maintenance costs fell by about 50%, reporting was streamlined, operational visibility and error tracking improved, and the IT team gained a scalable, easier‑to‑manage automation platform that reduced manual intervention and sped recovery from job failures.

City of Québec

Hélène Simard

IT Consultant