Case Study: Orange County Transportation Authority achieves reliable, on-time daily scheduling with Automic

Automic Drives IT Schedule for Orange County Transportation Authority

Orange County Transportation Authority (OCTA) is a major multi-modal transit agency in Orange County, California that runs bus, paratransit and commuter-rail services and manages the 91 Express Lanes. OCTA’s operations relied on a legacy COBOL application (ACORS) for operator scheduling and payroll-related reporting, but after migrating to an Oracle backend their aging job scheduler became unreliable—jobs failed to start, errors went unnoticed and reports were lost—putting the daily 4:00 pm “final board” posting at risk and exposing the agency to union penalties.

OCTA selected Automic Workload Automation and worked with Automic to build custom APIs that integrated seamlessly with ACORS so end users saw no change. Automic automated high-volume batch processing, improved exception handling, and automated report distribution (including header-based routing), delivering consistent, on-time processing, higher throughput, reduced admin overhead and the assurance that the daily final board is posted reliably.

Orange County

Ray Riggins

Manager of Business Intelligence and Applications Support