Case Study: Treescapes achieves 100% error-free job transcriptions and 98% faster work-order assignments with AutomationEdge

Treescape Integrated RPA Solution to Drive Scalability and Accuracy

Treescapes, a green asset management company operating across Australia and New Zealand, struggled to transcribe 100+ SAP-generated job emails from City Council into its GeoOp operations system, causing delays in scheduling crews and risking errors in job location information. To address this, Treescapes partnered with AutomationEdge to automate the new work order process using an RPA bot.

AutomationEdge deployed an RPA solution that reads SAP emails, extracts customer and job details, logs into GeoOp to create customers and jobs, updates the database, and moves processed mail to a folder. AutomationEdge’s bot now creates about 1,200 jobs per month, delivers 100% error reduction in job-location transcription, cuts turnaround time by 98%, and provides a scalable design to handle high volumes.

Treescapes