Case Study: Treescape achieves faster, more accurate work order processing with AutomationEdge RPA

Treescape cuts new work order TAT by 98% with AutomationEdge

Treescape, a green asset management company operating in New Zealand and Australia, faced challenges with manual and error-prone processes for handling new work orders. Routine tasks like transcribing job requests and assigning crews were consuming significant time and leading to inefficiencies. To enhance scalability and accuracy, Treescape partnered with AutomationEdge to implement its RPA solution.

AutomationEdge deployed RPA bots to fully automate the new work order process. The bots were designed to extract information from SAP-generated emails, log into the GeoOp system to create customers and jobs, and update the database. This solution delivered significant results, including a 98% reduction in turnaround time for assigning new work orders and a 100% reduction in errors when transcribing job location information, allowing Treescape to efficiently handle a high volume of 1,200 jobs per month.

Treescape