Case Study: Pain Care Physicians achieves 95% TAT reduction with AutomationEdge RPA

Pain Care Physicians achieves 95% TAT reduction with AutomationEdge

Pain Care Physicians, a US-based healthcare provider specializing in pain care medicine, was struggling to handle real-time operations for over 100 patients daily while providing a standardized, hassle-free communication experience. To streamline their business processes and reduce manual effort, they appointed AutomationEdge as their automation partner to implement Robotic Process Automation (RPA).

AutomationEdge implemented RPA bots to automate two key processes: Health Information Management and the Updox process for sending patient records to the EHR. This solution resulted in a 95% reduction in turnaround time for Health Information Management and a 75% reduction for the Updox process. AutomationEdge's RPA implementation significantly accelerated processes with minimal errors and achieved a major reduction in manual efforts for the customer.

Pain Care Physicians