Case Study: One of India's major life insurance companies achieves rapid, accurate proposal processing with AutomationEdge RPA

One of the major life insurance Companies of India leverages AutomationEdge RPA to simplify the proposal creation and assessment process

Life Insurance Company, a major life insurer in India, faced a slow, manual proposal creation and assessment process that required multiple steps in the Elixir policy admin system and risky, costly integration changes. To address this, the insurer selected AutomationEdge RPA to streamline data transfer between workflows and the policy system.

AutomationEdge implemented its Robotic Process Automation to automatically transfer proposal data to and from the Elixir policy admin system without human intervention or intrusive core-system changes. The solution delivered measurable impact: a 10% reduction in cost of service, 30–50% improved SLA compliance, 70% customer satisfaction and 80% accuracy, plus faster service delivery, fewer errors, and lower customization costs.