Case Study: Elara Caring achieves 9x ROI with AutomationEdge CareFlo AI

Elara Caring achieves 9x ROI with AutomationEdge

Elara Caring, a provider of in-home care services, faced challenges with manual follow-ups for verifying incomplete EVV shifts and handling its intake process. This led to missed billing and a low conversion rate, which hampered their ROI. They partnered with vendor AutomationEdge and its CareFlo AI product to address these issues.

AutomationEdge implemented a solution to automate the referral intake and electronic visit verification processes. The results were significant, including a 90% reduction in workload for calling and texting staff, a 9x ROI achievement, the capture of 120,000 referrals, and an 80% improvement in EVV process efficiency.

Elara Caring