Case Study: Bridge Home Health increases referral conversion by 20% with AutomationEdge CareFlo

Bridge Home Health boosts referral conversion by 20% with AutomationEdge

Bridge Home Health, a top post-acute healthcare provider in California, faced challenges in monitoring incoming referrals from various sources and providing high-availability services during peak hours. To amplify business growth and reduce turnaround time, they partnered with vendor AutomationEdge to implement its CareFlo solution.

AutomationEdge implemented a CareFlo Referral Bot to automate the referral intake process. This provided 24/7 bot assistance to capture referrals and resulted in 100% data accuracy for referral intake. The solution improved process efficiency by 80% and boosted Bridge Home Health's referral conversion rate by 20%.

Bridge Home Health