Case Study: Axis Bank improves process efficiency with AutomationEdge RPA

Axis Bank cuts inward debit processing time from 20 min to 8 min with AutomationEdge

Axis Bank, a major private bank in India, faced challenges with several internal processes that involved high volumes of data, required significant manual intervention, and took a long time to complete. To accelerate its financial growth and improve efficiency, the bank partnered with AutomationEdge to implement its RPA and automation solutions.

AutomationEdge identified and automated five key processes, deploying RPA bots to eliminate extra steps and reduce manual work. The solution included automating the ECS and ACH inward debit process, NFS reconciliation, employee background verification, and gratuity processing. This implementation by AutomationEdge yielded significant results, including reducing inward debit processing from 20 to 8 minutes, cutting NFS reconciliation time from 3.5 hours to 1 hour, and decreasing gratuity processing time from 2 hours to 1 hour.

Axis Bank