Case Study: Generali Insurance achieves an 80% employee productivity boost with AutomationEdge

AutomationEdge’s ‘Building Delightful Workplace Experience’ helped Generali Garnered 80% Employee Productivity

Generali Insurance, an Italian-based insurer established in 1831 serving 67 million customers with 75,000 employees, faced high-volume, time-consuming manual testing and data-capture challenges in its GENOVA portal for new product validation and product illustration processes. To eliminate inconsistencies and long turnaround times, Generali engaged AutomationEdge to apply Robotic Process Automation (RPA) bots to these testing workflows.

AutomationEdge deployed RPA bots that read user inputs, log into the GENOVA application, enter UAT data, capture screenshots, run and compare outputs (including Excel macros and PDFs), update reports, and email results to stakeholders. The AutomationEdge solution enabled bots to execute 80+ validation use cases and 100+ illustration cases per day, improved employee productivity by 80% and 90% respectively, and cut turnaround times from 1 day to 2 hours (validation) and from 2 days to 2 hours (illustration).

Generali Insurance