Case Study: Auburn Community Hospital achieves 90% efficiency improvement with AutomationEdge CareFlo

Auburn Community Hospital boosts efficiency by 90% with AutomationEdge

Auburn Community Hospital, a non-profit acute care facility, faced challenges with time-consuming manual processes for patient appointments, pre-registration, and superbill creation, which led to delayed patient response times. To address this, they partnered with vendor AutomationEdge to implement its CareFlo solution with the goals of decreasing manual intervention and improving process efficiency.

AutomationEdge implemented its CareFlo product to automate key processes including superbill creation, authorization, and patient pre-registration. The solution delivered significant results, including a 90% improvement in efficiency, a 95% reduction in turnaround time for superbill creation, and the elimination of 5 hours of manual work daily. AutomationEdge's solution also achieved 100% accuracy in pre-registration and a 99% success rate in the pre-authorization process.

Auburn Community Hospital