Case Study: Ageas Federal Life Insurance achieves 80% TAT reduction with AutomationEdge RPA

Ageas cuts life insurance proposal TAT by 80% with AutomationEdge

The customer, Ageas Federal Life Insurance, a multinational insurance company, sought to improve its workflow management and process efficiency. To address this challenge, they partnered with vendor AutomationEdge to begin their automation journey using AutomationEdge RPA.

AutomationEdge implemented an RPA bot to automate key processes including the life insurance proposal, claims, and email tagging. The solution delivered significant results for Ageas, including an 80% reduction in TAT for proposals and claims, a 30% reduction in email request processing time, and 100% accurate audit report generation.

Ageas